• Homzmart works with the best suppliers and vendors to provide the best and most affordable products to its customers.

• We prioritize offering high-quality product selections through established partnerships with reputable suppliers and vendors, unforeseen product issues may occasionally arise.

• These warranties typically address manufacturing defects in materials or workmanship. In the event of a covered defect, the warranty may provide for a repair of your product (specific terms may vary by warranty).

• Warranties are offered on selected brands and products.

How do I know if my product has a warranty?

On the product details page, you will find the warranty info on the item description.

Warranty Coverage and Conditions:

• Homzmart offers warranties on selected products to ensure customer satisfaction. 
• To understand the specific terms and conditions of your product's warranty, please refer to the warranty info on the item description.

Regarding Kitchens:

• Kitchens are not eligible for return. We provide a warranty on them for 5 years against any manufacturing defects. Noting that such orders must be prepaid to get confirmed.

Warranty Information:

• Warranty Period: Specific warranty terms vary by product. Please refer to the warranty info on the item description.
• Warranty is only applicable in case it's stated in the product description.
• Warranty generally covers manufacturing defects in materials or workmanship. It typically excludes damage caused by misuse, accidents, repairs not authorized by the manufacturer, or Instalments defects installed by unauthorized technician
• Furniture-Specific Conditions: Furniture warranties require assembly by Homzmart and the item to remain at the original delivery location.
• Appliances' Warranties: often require a copy of your tax invoice for activation.

What’s not covered by warranty?

The warranty does not cover damages caused by:

• Misuse: This includes improper use, overloading the furniture beyond its weight capacity, or using it for purposes not intended.
• Accidents: Accidental damage like spills, stains, tears, rips, or scratches are not covered.
• Installment defects installed by unauthorized technicians (Such as Appliances) 

 Warranty Usage:

• Homzmart offers warranties on selected products.

To use your warranty, Please follow these steps:

• Within 30 days of delivery: You may be eligible for a return if you encounter any issues. Please refer to our Return Policy for more details.
• After 30 days with warranty: Contact Homzmart Customer Service to initiate a warranty claim. You will need your order details and a description of the issue.
• Appliances' warranties typically require direct activation with the manufacturer.