Deliver toEgypt
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Deliver to

Egypt
Saudi
عربى
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  • Homzmart works with the best suppliers and vendors to provide the best and most affordable products to its customers.

  • We prioritize offering high-quality product selections through established partnerships with reputable suppliers and vendors, unforeseen product issues may occasionally arise.

  • These warranties typically address manufacturing defects in materials or workmanship. In the event of a covered defect, the warranty may provide for a repair of your product (specific terms may vary by warranty).

  • Warranties are offered on selected brands and products.


How do I know if my product has a warranty?

On the product details page, you will find the warranty info on the item description.

Warranty Coverage and Conditions:

  • Homzmart offers warranties on selected products to ensure customer satisfaction. 
  • To understand the specific terms and conditions of your product's warranty, please refer to the warranty info on the item description.

Warranty Information:

  • Warranty Period: Specific warranty terms vary by product. Please refer to the warranty info on the item description.
  • Warranty is only applicable in case it's stated in the product description.
  • Warranty generally covers manufacturing defects in materials or workmanship. It typically excludes damage caused by misuse, accidents, repairs not authorized by the manufacturer, or Instalments defects installed by unauthorized technician
  • Furniture-Specific Conditions: Furniture warranties require assembly by Homzmart and the item to remain at the original delivery location.
  • Appliances' Warranties: often require a copy of your tax invoice for activation.

What’s not covered by warranty?

The warranty does not cover damages caused by:

  • Misuse: This includes improper use, overloading the furniture beyond its weight capacity, or using it for purposes not intended.
  • Accidents: Accidental damage like spills, stains, tears, rips, or scratches are not covered.
  • Installment defects installed by unauthorized technicians (Such as Appliances) 

 Warranty Usage:

  • Homzmart offers warranties on selected products.

To use your warranty, please follow these steps:

  • Within 30 days of delivery: You may be eligible for a return if you encounter any issues. Please refer to our Return Policy for more details.
  • After 30 days with warranty: Contact Homzmart Customer Service to initiate a warranty claim. You will need your order details and a description of the issue.
  • Appliances' warranties typically require direct activation with the manufacturer.